Justin Kollinger, CCT 2015

Undergraduate institution and major: Undergraduate institution and major: Gettysburg College, BA Political Science, BA International Affairs.

Area of focus in CCT: Knowledge Management.

What did you do before CCT? I was an admissions counselor at Albright College and then the Assistant Director of Graduate Admissions at Georgetown while a CCT student.

What activities did you participate in during CCT? Full-time work and part-time study leaves little time for other activities, but I was able to serve as a TA for one of the mandatory courses. Outside of CCT, I continued to play Ultimate Frisbee and volleyball on the weekends.

Why did you choose CCT? I came to Georgetown as an employee before starting as a student, but one of the reasons I chose to work at Georgetown was the CCT program. At that point in my career, I was considering two options: continuing in higher education, but with an emphasis on education reform instead of enrollment management, or shifting into public relations/communications. CCT enabled me to explore both.

What surprised you about CCT? Of course, I was interested in those things, but CCT got closer to the root of my professional and academic interests: I want to help those around me achieve their goals. Education is one method to making the team around me better, but organizations of all types have a role in developing their stakeholders’ knowledge and capability. However, there are barriers and misaligned incentives that prevent many organizations from advancing their stakeholders effectively.

Through my coursework and professors, I began to understand how systems of human interaction can either propel people forward in their use of knowledge or intellectual assets or how it can hold them back. Learning that such a line of inquiry and work even exists was more than a surprise for me.

What are you doing now? Immediately after leaving CCT, I accepted a position as a Senior Analyst at EAB (formerly known as Education Advisory Board), where I assisted community college presidents and their cabinets improve their student recruiting, retention, completion, and workforce alignment.

Since then, I accepted a position at United Educators in Bethesda, where I serve as a Risk Management Consultant for K-12 schools, colleges, and universities. In this role, I work with on-campus colleagues to navigate organizational networks and help them strategically manage risks that institutions are not typically organized to address.